A specialist outsourced contact centre
Mobeus has invested £9.1m in Ventrica, a specialist outsourced contact centre.
Ventrica provides intelligent, multilingual and omni-channel outsourced customer service to a range of blue-chip clients, including UGG Australia, New Look, Jimmy Choo, McDonald’s, Mylan, Canon and Barratt Developments Plc. Ventrica has undergone rapid growth, doubling in size over the last two years.
Mobeus provided £9.1 million to invest in this equity release transaction, which provided a partial exit to the founder and 100% shareholder, Dino Forte.
Ventrica is an innovation leader in the changing customer contact service sector. As e-commerce continues to grow, and customers expand their communication channels from the phone to email and social media, companies are increasingly looking to specialists like Ventrica to provide support. With this investment, Ventrica will strengthen its management team and invest in systems to support its rate of growth.
Ashley Broomberg worked with Danielle Garland who sourced and led the transaction on behalf of Mobeus. Guy Blackburn has joined the board. Experienced operator Jim Graham joins as Chairman.
- Business Services
- Management Buyout
- October 2018
- £9.1 million
- Danielle Garland